Privacy Policy

Tasklure Limited (“Tasklure,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.

This Privacy Policy explains how we collect, use, store, protect, and disclose personal information when you visit our website, communicate with us, use our services, or otherwise interact with Tasklure.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Tasklure Limited is a business support and operations company providing services including virtual assistance, executive and administrative support, business operations management, CRM implementation and management, workflow automation, digital marketing support, customer support, research, data management, and related business services.

For privacy-related questions, you may contact us using the information provided at the end of this Privacy Policy.

2. Information We Collect

Depending on how you interact with Tasklure, we may collect the following categories of information:

Information you provide directly

This may include:

• Full name
• Email address
• Phone number
• Business or company information
• Job title or professional information
• Billing and payment information
• Information provided through contact or inquiry forms
• Information provided when requesting or purchasing our services
• Information included in communications with us
• Any other information you voluntarily provide

Information we receive through client engagements

When providing services to a client, we may receive access to information contained within their business systems, including CRM platforms, scheduling systems, email accounts, customer databases, project management systems, accounting platforms, and other software.

This information may include customer names, contact information, appointment details, service information, communication history, invoices, and other business records.

Where we process this information on behalf of a client, we generally process it according to the client’s instructions and applicable agreements.

Information collected automatically

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Time spent on pages
• Referring websites
• General usage and interaction information

We may collect this information through cookies, analytics tools, and similar technologies.

3. How We Use Personal Information

We may use personal information to:

• Provide and manage our services
• Respond to inquiries and requests
• Communicate with clients and prospective clients
• Schedule meetings and appointments
• Manage projects and client relationships
• Prepare proposals, quotes, invoices, and other business documents
• Process payments
• Provide customer support
• Improve our services and internal processes
• Manage our website
• Conduct business research and analysis
• Send relevant business communications and marketing materials where permitted
• Maintain the security and integrity of our systems
• Comply with legal and regulatory obligations
• Prevent fraud, misuse, or unauthorized access
• Fulfill other purposes disclosed at the time information is collected

4. Processing Information on Behalf of Clients

Some Tasklure services require us to access or process personal information belonging to our clients’ customers, employees, vendors, or other contacts.

In these circumstances, Tasklure may act as a data processor or service provider on behalf of the client.

For example, a client may authorize Tasklure to:

• Manage their CRM
• Respond to customer inquiries
• Schedule appointments
• Send quotes or invoices
• Follow up with leads
• Maintain customer records
• Manage email communications
• Update business databases
• Coordinate field teams

When acting in this capacity, we process information according to the client’s instructions, our contractual obligations, and applicable data protection laws.

If you are a customer of one of our clients and your information has been provided to Tasklure by that client, you may need to contact the relevant client regarding certain requests concerning your personal information.

5. Legal Basis for Processing

Where applicable, we process personal information based on one or more lawful grounds, including:

• Your consent
• Performance of a contract or steps taken before entering into a contract
• Compliance with legal obligations
• Legitimate business interests, where permitted by applicable law
• Protection of legal rights and prevention of fraud or misuse

Where consent is the legal basis for processing, you may withdraw that consent subject to applicable legal or contractual limitations.

6. Sharing of Personal Information

We do not sell personal information.

We may share information when reasonably necessary to provide our services or operate our business, including with:

• Service providers and contractors assisting us with business operations
• Technology and software providers
• CRM, scheduling, communication, accounting, payment, and project management platforms
• Website hosting and analytics providers
• Professional advisers
• Government authorities or regulators where legally required
• Parties involved in a business transaction, such as a merger, acquisition, restructuring, or sale of assets

We require appropriate safeguards where third parties process personal information on our behalf.

7. Third-Party Services and Platforms

Tasklure may use third-party platforms to provide services and operate our business. These may include CRM systems, communication tools, cloud storage, payment processors, scheduling platforms, analytics services, email platforms, and automation tools.

These third parties may process information according to their own privacy policies and terms.

Where Tasklure is processing information on behalf of a client, the client may determine which third-party platforms are used as part of their business operations.

8. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, understand website usage, and improve our services.

Cookies may help us understand how visitors interact with our website and remember certain preferences.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our services
• Maintain business and financial records
• Fulfill contractual obligations
• Resolve disputes
• Enforce agreements
• Meet legal, regulatory, accounting, or reporting requirements

When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize it, subject to applicable legal requirements.

10. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

These measures may include access controls, authentication procedures, secure software platforms, confidentiality obligations, and appropriate internal procedures.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

11. International Data Transfers

Because Tasklure may work with clients, contractors, and technology providers located in different countries, personal information may sometimes be processed or stored outside Nigeria.

Where required by applicable law, we will take appropriate measures to ensure that international transfers are conducted with suitable privacy and security safeguards.

12. Your Privacy Rights

Depending on applicable law and the circumstances of processing, you may have rights relating to your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where legally applicable
• Request restriction of certain processing
• Object to certain processing
• Withdraw consent where processing is based on consent
• Request information about how your personal information is processed
• Lodge a complaint with the appropriate data protection authority

To exercise a privacy right, please contact us using the details below.

We may need to verify your identity before processing certain requests.

Where Tasklure processes your information solely on behalf of one of our clients, we may direct your request to the relevant client or assist them in responding to your request, as appropriate.

13. Children’s Privacy

Our website and services are not directed toward children.

We do not knowingly collect personal information from children where prohibited by applicable law. If you believe a child has provided personal information to us, please contact us so that we can take appropriate action.

14. Third-Party Websites

Our website may contain links to websites, platforms, or services operated by third parties.

Tasklure is not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.

15. Marketing Communications

Where permitted by law, we may send you information about Tasklure, our services, updates, or other relevant business communications.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or contacting us directly.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal requirements, or business practices.

When we make changes, we will update the “Last updated” date at the top of this policy.

We encourage you to review this page periodically to remain informed about how we protect personal information.

17. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the way Tasklure handles personal information, please contact us:

Tasklure Limited
Email: hello@tasklure.com